Privacy Policy

Fansoul UG is committed to protecting your personal data. This privacy policy outlines how we collect, use, and protect your information when you use our mobile app or visit our website [fansoul.io].

1. Data Controller

Fansoul UG
Silcherstr. 33
75385 Bad Teinach-Zavelstein
Represented by: Steffen Stähle, Ronny Hauf
Email: hello@fansoul.io

2. Data We Collect

We collect personal data to provide you with the best possible gaming experience:

Device Information: Device model, operating system version, unique device identifiers (e.g., device ID, advertising ID)
Usage Data: App interactions, such as session duration, gameplay progress, and settings
Location Data: Optional location data to enhance certain features (only with your consent)
Contact Information: Name and email address if you create an account or contact our support
Payment Information: Data for in-app purchases, processed by our payment service providers

3. How We Use Your Data

We use the collected data for the following purposes:

To provide and improve our services
To communicate with you, e.g., responding to inquiries
To analyze and improve the app to enhance the gaming experience
To show personalized offers if you have provided your consent
To comply with legal obligations

4. Consent and Withdrawal

For the processing of sensitive data, such as location information or personalized advertising, we obtain your explicit consent. You may withdraw your consent at any time through the app settings.

5. Data Sharing

We do not sell or rent your personal data. We only share your data in the following cases:

Service Providers: With partners who support us in providing and analyzing the app (e.g., hosting providers)
Legal Obligations: When required by law or to respond to legal requests
Protection of Rights: To protect our rights or the safety of users and third parties

6. Children’s Privacy

Our apps are designed for a broad audience, but we take special care to protect children’s privacy. We do not knowingly collect personal data from children under the age of 16 without parental consent. If we learn we have inadvertently collected such data, we will delete it promptly.

7. Security of Your Data

We implement technical and organizational measures to protect your data. However, no method of transmission or storage is 100% secure.

8. Your Rights

You have the right to:

Access your personal data
Request correction of your personal data
Request deletion of your personal data
Restrict or object to the processing of your data
Withdraw your consent to data processing

To exercise these rights, please contact us at hello@fansoul.io.

9. Links to Third Parties

Our app and website may contain links to external websites or services. We are not responsible for their privacy practices and recommend that you review their privacy policies.

10. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page. Please review this policy periodically for any updates.

11. Contact Us

If you have any questions about this privacy policy, please contact us:

Fansoul UG
Silcherstr. 33
75385 Bad Teinach-Zavelstein
Email: hello@fansoul.io